SO
VP - Client Support
San Antonio, Bexar County
On-site
Full-time
No salary postedYesterday- Employment type
- Full-time · On-site
- Posted
- November 6, 2026
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
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SWIVEL is seeking a talented individual to serve as the VP of Client Support, reporting directly to SWIVEL’s Chief Operating Officer. This role leads SWIVEL’s client support teams and is accountable for delivering a consistent, responsive, and high-quality support experience across the company’s products and services. The VP of Client Support provides strategic direction, mentoring, and oversight to support leaders; establishes the operating model, service standards, staffing approach, and perf…
This role is based in San Antonio, Bexar County. Southwest Business Corporation is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Lead SWIVEL's client support teams
- Deliver consistent, responsive, and high-quality support experience across products and services
- Provide strategic direction to support leaders
- Mentor and oversee support leaders
- Establish operating model and service standards
- Define staffing approach
- Monitor and manage performance metrics
What you'll need
- Direct reporting relationship to Chief Operating Officer
- Experience leading client support teams
- Proven track record of delivering high-quality support experiences
- Strategic leadership capabilities
- Ability to establish operating models and service standards
- Experience with staffing and performance management
About the Company
SO