ST

User Support Analyst II

Los Angeles, Los Angeles County
On-site
Full-time
No salary posted1 weeks ago
Employment type
Full-time · On-site
Posted
November 6, 2026

Hiring confidence: Sparse posting · 7/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Stand8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. The User Support II provides internal concierge-level end-user support and participates in the Help Desk call rotation for the entire firm. This role provides first- and second-level technical assistance, supports trial teams at remote locations, and assists Engineers with office-based tech…

This role is based in Los Angeles, Los Angeles County. Stand 8 is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

What you'll do

  • Provide internal concierge-level end-user support
  • Participate in Help Desk call rotation for the firm
  • Deliver first and second-level technical assistance
  • Support trial teams at remote locations
  • Assist Engineers with office-based technology issues

What you'll need

  • Experience with help desk operations
  • Technical troubleshooting knowledge
  • Ability to handle first and second-level support
  • Remote support capabilities
  • Strong communication skills

About the Company

ST

Stand 8