MA
Tier 1 Call Center Agent
Fort Sam Houston, Bexar County
On-site
Full-time
No salary postedYesterday- Employment type
- Full-time · On-site
- Posted
- November 6, 2026
- NOC code
- 64409 — Other customer and information services representatives
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Maximus is looking to hire a Tier 1 Call Center Agent.This position is onsite and requires an active TS/SCI clearance.Job-Specific Essential Duties and Responsibilities:- Handles inbound and outbound customer contact including but not limited to voice, emails and online chat. - Listens actively to determine customer needs and answers questions. - Demonstrates courtesy, patience and professionalism while providing information to customers. - Research knowledge articles to answer and respond to c…
This role is based in Fort Sam Houston, Bexar County. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. Maximus, Inc. is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Handle inbound and outbound customer contact via voice, email, and online chat
- Listen actively to determine customer needs
- Answer customer questions
- Demonstrate courtesy, patience and professionalism
- Provide information to customers
- Research knowledge articles to respond to customer inquiries
What you'll need
- Active TS/SCI clearance
- Onsite position
- Customer service experience preferred
About the Company
MA