SH
Technical Support Specialist – Help Desk & POS Systems
Middle East, Philadelphia County
On-site
Full-time
$67K – $87K USD
Yesterday- Employment type
- Full-time · On-site
- Posted
- November 6, 2026
- Salary range
- $67,000–$87,000 USD per year
- NOC code
- 22221 — User support technicians
Hiring confidence: Some gaps · 67/100
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Job Overview
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Sherwin-Williams is seeking a Branch Specialist Technical Support professional to deliver front-line technical assistance to branch and store teams across our manufacturing-focused network. In this role, you will diagnose and resolve hardware, software, and network issues, support POS and inventory systems, and coordinate escalations with IT and operations. You’ll document incidents, train users on best practices, and help ensure uptime for critical store technologies. You’ll work in a safety- …
This role is based in Middle East, Philadelphia County. The Canadian NOC code for this position is 22221 — User support technicians. Sherwin Williams is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Deliver front-line technical assistance to branch and store teams
- Diagnose and resolve hardware, software, and network issues
- Support POS and inventory systems
- Coordinate escalations with IT and operations teams
- Document technical incidents and resolutions
- Train users on system best practices
- Ensure uptime for critical store technologies
What you'll need
- Ability to diagnose and resolve hardware issues
- Knowledge of software troubleshooting
- Understanding of network systems
- POS and inventory system experience
- Strong documentation skills
- Safety awareness in manufacturing environment
About the Company
SH
Sherwin Williams
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