CI

Technical Support Specialist

Philadelphia, Philadelphia County
On-site
Full-time
No salary postedYesterday
Employment type
Full-time · On-site
Posted
November 7, 2026
NOC code
22221 — User support technicians

Hiring confidence: Sparse posting · 18/100

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Job Overview

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Job Description The Technical Support Specialist works as part of a highly collaborative group that’s responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the t…

This role is based in Philadelphia, Philadelphia County. The Canadian NOC code for this position is 22221 — User support technicians. City of Philadelphia is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

What you'll do

  • Installation of desktop and laptop computer systems
  • Configuration of desktop and laptop computer systems
  • Management of desktop and laptop computer systems
  • Provide desktop support to end users
  • Participate in Active Directory migration project
  • Participate in multi-factor authentication rollout
  • Learn new technologies as required
  • Support creation of new processes

What you'll need

  • Knowledge of desktop and laptop computer systems
  • Understanding of Active Directory concepts
  • Ability to learn new technologies
  • Collaborative working style
  • Process development capabilities

About the Company

CI

City of Philadelphia