ME
- Employment type
- Full-time · On-site
- Posted
- November 7, 2026
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Meta Black is seeking an experienced Technical Service Manager to lead service delivery and technical support for integrated eCommerce applications. Candidates must be local to the Phoenix area and available to work onsite. What you’ll do * Own the end-to-end incident, problem, and service request lifecycle in ServiceNow. * Lead incident response and coordinate teams through resolution. * Work with clients on daily updates and monthly service reviews, including KPIs and improvement plans. * Mon…
This role is based in Phoenix, Maricopa County. Meta Black is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Own end-to-end incident, problem, and service request lifecycle in ServiceNow
- Lead incident response and coordinate teams through resolution
- Work with clients on daily updates and monthly service reviews
- Track and report on KPIs and improvement plans
What you'll need
- Local to Phoenix area
- Available to work onsite
- Experience with ServiceNow
- Incident and problem management expertise
- eCommerce application knowledge
About the Company
ME