MA
- Employment type
- Full-time · On-site
- Posted
- November 7, 2026
- NOC code
- 64409 — Other customer and information services representatives
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. *Position is contingent upon contract award* - This is a fully remote role. - Must be a U.S. citizen. - Equipment will be provided but must meet the remote position requirement provided below. - Must have the ability to pass a federal background check. Remote Positi…
This role is based in Phoenix, Maricopa County. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. Maximus is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Provide front-line, first level supervision to customer service representatives
- Provide leadership to CSR team
- Meet program objectives
- Ensure compliance with customer service level agreements
- Monitor team performance and quality metrics
- Train and develop staff
What you'll need
- U.S. citizenship
- Ability to pass federal background check
- Remote work capability with adequate equipment and setup
- Front-line supervisory experience
- Customer service industry knowledge
About the Company
MA