CA
Sr. Business Manager- CX Command Center
Grand Central, Manhattan
On-site
Full-time
No salary postedYesterday- Employment type
- Full-time · On-site
- Posted
- November 13, 2026
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
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Sr. Business Manager- CX Command Center Summary: Customer Office seeks a Senior Manager to lead high priority, high visibility strategic programs that will fundamentally improve our customer experiences. These programs include: Customer Communications Modernization: Improving how we communicate with customers by updating existing letters/emails/push notifications/SMS and creating a new strategy for Card intent owners to launch new communications Card Leadership Team Customer Listening: Lead t…
This role is based in Grand Central, Manhattan. Capital One is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
About the Company
CA