CH
Service Desk Analyst - IM Service Desk
Leon Valley, Bexar County
On-site
Full-time
No salary postedYesterday- Employment type
- Full-time · On-site
- Posted
- November 6, 2026
- NOC code
- 22221 — User support technicians
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
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Description Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and will use excellent problem-solving, communication, and interpersonal skills along with a patient, positive, and customer-friendly attitude within a team environment. SDAI's will be highly customer serv…
This role is based in Leon Valley, Bexar County. The Canadian NOC code for this position is 22221 — User support technicians. ChristusHealth. is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Support functional and operational efficiency of Information Management and Service Support Division
- Take ownership of resolving first level customer service requests
- Provide support for hardware-related issues
- Provide support for software-related issues
- Maintain customer-friendly approach while resolving issues
What you'll need
- Patient and positive attitude
- Customer-friendly demeanor
- Ability to work in a team environment
- Excellent problem-solving skills
- Strong communication and interpersonal skills
About the Company
CH