DE

Service Desk Agent

Farmers Branch, Dallas
On-site
Full-time
No salary posted2 days ago
Employment type
Full-time · On-site
Posted
November 12, 2026

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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MB2 Dental is seeking a dependable, customer-focused Service Desk Agent to serve as the first point of contact for technology support. This Tier 1 role answers inbound calls and messages, creates and triages tickets, resolves common end-user issues using approved procedures, and routes more complex work to the appropriate support team with complete documentation. The Service Desk Agent supports corporate employees and partner dental offices in a fast-paced, HIPAA-compliant environment. Objectiv…

This role is based in Farmers Branch, Dallas. Dental Office is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

About the Company

DE

Dental Office