ID
Senior Product Manager
Fort Sam Houston, Bexar County
On-site
Full-time
No salary postedYesterday- Employment type
- Full-time · On-site
- Posted
- November 6, 2026
- NOC code
- 21223 — Database analysts and data administrators
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
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Role Overview Seeking a Senior Product Manager to lead the development and evolution of Enterprise Technology products, primarily focused on Workforce Management and Voice/Contact Center solutions. The team is building out products and capabilities around IVR call routing, voice technology, and migrating existing solutions to the cloud. Experience with Genesys, particularly Genesys Cloud, is a huge plus. The Voice platform was previously known as Client Connect. Key Responsibilities Take direct…
This role is based in Fort Sam Houston, Bexar County. The Canadian NOC code for this position is 21223 — Database analysts and data administrators. Ideate Technologies LLC is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Lead the development and evolution of Enterprise Technology products
- Focus on Workforce Management and Voice/Contact Center solutions
- Oversee building of products and capabilities around IVR call routing
- Manage voice technology development
- Lead migration of existing solutions to the cloud
- Direct team management and product strategy
What you'll need
- Experience with Enterprise Technology products
- Knowledge of Workforce Management solutions
- Understanding of Voice/Contact Center technologies
- Experience with IVR call routing systems
- Experience with Genesys, particularly Genesys Cloud (preferred)
- Cloud platform experience
About the Company
ID