BA
Senior Manager, Customer Success Operations
New York City, New York
On-site
Full-time
$153K – $182K USD
6 days ago- Employment type
- Full-time · On-site
- Posted
- November 8, 2026
- Salary range
- $152,991–$182,414 USD per year
Hiring confidence: Some gaps · 67/100
Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored
Job Overview
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Our Customer Success team is the front line of our customers’ outcomes, and CS Operations is the engine that helps it scale. As Senior Manager, Customer Success Operations, you will lead a small, high-impact team, including a CS Analyst and a Gainsight Administrator, and set the direction for how CS measures performance, uses data, and runs day to day. You sit at the intersection of CS strategy, data, and systems, turning customer signals into clear priorities and repeatable programs for our CS…
This role is based in New York City, New York. Bazaarvoice is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
About the Company
BA