OP

Senior Customer Success Manager

New York City, New York
On-site
Full-time
No salary posted4 days ago
Employment type
Full-time · On-site
Posted
November 10, 2026

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Job Description The Senior Customer Success Manager (Sr. CSM) is a key partner helping our largest, most strategic enterprise customers achieve their objectives and extract maximum value from their investment in our products. Sr. CSMs own relationships with some of our highest-profile accounts, driving adoption, retention, and expansion by serving as a trusted advisor at every level of the customer organization, from day-to-day users up to executive sponsors. They are experts on our products an…

This role is based in New York City, New York. Optimizely is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

About the Company

OP

Optimizely