SM

Patient Service Agent

Dallas, Texas
On-site
Full-time
No salary posted6 days ago
Employment type
Full-time · On-site
Posted
November 8, 2026

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Looking for a position that makes you smile? We’re seeking a Patient Service Agent to join our growing team. How you’ll make us better: Acquire patient and issue-related information and enter call-tracking database Respond to inquiries in a courteous and timely manner, utilizing proper grammar and verbal skills Provide optimal patient experience by effectively resolving issues on a patient's first call Coordinate appointment schedule Take payments Use multiple computer applications concurrently…

This role is based in Dallas, Texas. Smile Doctors is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

What you'll do

  • Acquire patient and issue-related information
  • Enter information into call-tracking database
  • Respond to patient inquiries in courteous and timely manner
  • Resolve patient issues on first call when possible
  • Coordinate appointment scheduling
  • Process patient payments
  • Provide optimal patient experience

What you'll need

  • Proper grammar and verbal communication skills
  • Ability to use multiple computer applications concurrently
  • Courteous and professional demeanor
  • Timely response capabilities

About the Company

SM

Smile Doctors