IN
NASA ESD Tier 1 Customer Service Rep
William Penn Annex West, Philadelphia County
On-site
Full-time
$39K – $39K USD
Today- Employment type
- Full-time · On-site
- Posted
- November 7, 2026
- Salary range
- $39,312–$39,312 USD per year
- NOC code
- 64409 — Other customer and information services representatives
Hiring confidence: Some gaps · 67/100
Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored
Job Overview
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Job Description: Tier 1 Enterprise Service Desk Representative Type – Hourly Business Unit – NASA Enterprise Service Desk Reports to: ESD Team Lead Locations: Stennis, MS | Philadelphia, PA | Remote Summary: This position provides Tier 1 support for NASA IT services including but not limited to desktop, mobile devices, networks, and password resets. Documents all support activity in ServiceNow tracking system. This position receives, comprehends, provides, and responds to routine technical info…
This role is based in William Penn Annex West, Philadelphia County. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. InspiriTec is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Provide Tier 1 support for NASA IT services
- Support desktop and mobile device issues
- Assist with network-related problems
- Perform password resets
- Document all support activity in ServiceNow tracking system
- Respond to routine technical inquiries
- Provide technical information to customers
What you'll need
- Ability to receive and comprehend technical information
- Ability to work at Stennis MS, Philadelphia PA, or Remote locations
- Hourly position availability
About the Company
IN
InspiriTec
Transparent employer