HI
Manager Product Management Performance Enablement
Phoenix, Maricopa County
On-site
Full-time
No salary postedToday- Employment type
- Full-time · On-site
- Posted
- November 7, 2026
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
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Company : Highmark Health Job Description : JOB SUMMARY This role will lead the performance measurement and continuous improvement of our non-clinical product portfolio, including but not limited to provider experience, member onboarding, customer service and financial experience, and insurance product usability. This role is responsible for defining, tracking, analyzing, and optimizing KPIs that measure the impact and value of these product experiences across our commercial and government line…
This role is based in Phoenix, Maricopa County. Highmark Health is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Lead performance measurement of non-clinical product portfolio
- Define, track, and analyze KPIs across product experiences
- Optimize member onboarding processes
- Measure provider experience performance
- Evaluate customer service product performance
- Assess financial experience product usability
- Drive continuous improvement initiatives
- Analyze impact and value of product experiences
- Support commercial and government product lines
What you'll need
- Experience in product management or related field
- Demonstrated ability to define and track KPIs
- Knowledge of healthcare products and services
- Analytical and data-driven mindset
- Strong communication and presentation skills
- Experience with performance measurement frameworks
About the Company
HI