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Lead Financial Counselor
Phoenix, Maricopa County
On-site
Full-time
No salary posted6 days ago- Employment type
- Full-time · On-site
- Posted
- November 8, 2026
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
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Job Description Phoenix Children's Hospital is seeking a Lead Financial Counselor with strong healthcare revenue cycle, payer, Medicaid/AHCCCS, and customer service experience. This individual will provide leadership, training, and day-to-day support to Family Financial Counselors while also working directly with patients and families to help them understand insurance benefits, financial responsibility, payment options, and available financial assistance programs. The Lead Financial Counselor w…
This role is based in Phoenix, Maricopa County. Insight Global is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Provide leadership to Family Financial Counselors
- Train and develop team members
- Provide day-to-day support to financial counseling team
- Work directly with patients and families
- Help patients understand insurance benefits
- Explain financial responsibility to patients
- Present payment options to patients
- Inform patients about available financial assistance programs
What you'll need
- Strong healthcare revenue cycle knowledge
- Payer and insurance experience
- Medicaid/AHCCCS expertise
- Excellent customer service skills
- Leadership capabilities
About the Company
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