SH
Lead FDE – Contact Center
Highland Park, Dallas
On-site
Full-time
No salary posted4 days ago- Employment type
- Full-time · On-site
- Posted
- November 10, 2026
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
Summary: Lead forward-deployed engineers delivering AI-driven contact center solutions for member and provider support. Lead design and delivery of Google Contact Center AI solutions Work directly with business stakeholders to translate needs into working solutions Guide and mentor engineers; ensure quality and compliance Must have: Google Contact Center expertise, forward-deployed/client-facing engineering, leadership.
This role is based in Highland Park, Dallas. Shiro Technologies is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
About the Company
SH