CO
- Employment type
- Full-time · On-site
- Posted
- November 7, 2026
- Salary range
- $43,680–$66,560 USD per year
- NOC code
- 22221 — User support technicians
Hiring confidence: Some gaps · 67/100
Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored
Job Overview
This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
About the Role: Provide first-level support to internal associates for software, applications, hardware, and telecommunications issues. Troubleshoot core banking applications, Microsoft applications, hardware errors, and operating systems. Collect information, open tickets, perform triage, and resolve or escalate issues. Support internal associates to empower business relationships with bank customers. Assist and support associates with core banking applications, standard software, Windows, MS …
This role is based in Phoenix, Maricopa County. The Canadian NOC code for this position is 22221 — User support technicians. Columbia Bank is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Provide first-level support to internal associates
- Troubleshoot software, applications, hardware, and telecommunications issues
- Troubleshoot core banking applications and Microsoft applications
- Troubleshoot hardware errors and operating systems
- Collect information and open support tickets
- Perform triage on incoming support requests
- Resolve issues or escalate as appropriate
- Support internal associates to strengthen business relationships
- Assist associates with core banking applications and standard software
What you'll need
- Ability to provide first-level support for software and hardware issues
- Knowledge of core banking applications
- Knowledge of Microsoft applications
- Knowledge of Windows operating systems
- Ability to troubleshoot hardware errors
- Ability to work with telecommunications systems
- Customer service orientation
About the Company
CO