AM
Amazon

IT Support Associate II

William Penn Annex East, Philadelphia County
On-site
Full-time
No salary postedYesterday
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Employment type
Full-time · On-site
Posted
November 6, 2026
NOC code
22221 — User support technicians

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Description Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - w…

This role is based in William Penn Annex East, Philadelphia County. The Canadian NOC code for this position is 22221 — User support technicians. Amazon is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

What you'll do

  • Provide nonstop global IT support to Amazon Operations
  • Troubleshoot technical issues
  • Foster solutions to operational hurdles
  • Take ownership of assigned tasks and projects
  • Support teams in resolving IT challenges
  • Maintain service excellence and accuracy

What you'll need

  • Self-motivated individual
  • Ability to work in fast-paced environment
  • Team player mentality
  • Ownership mindset
  • IT support background or experience

About the Company

AM

Amazon