BA

Head of Personalization Intelligence

New York City, New York
On-site
Full-time
No salary posted6 days ago
Employment type
Full-time · On-site
Posted
November 8, 2026

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Role Summary The Head of Personalization Intelligence will lead the data, analytical, and insight capabilities that power personalized client experiences. Reporting directly to the Managing Director, Analytics & Information Executive, this leader will build and advance the intelligence layer of personalization , creating a connected capability that enables the organization to: Understand the client → Detect meaningful signals → Determine relevance and value → Make insights available for action …

This role is based in New York City, New York. Bank of America is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

What you'll do

  • Lead data, analytical, and insight capabilities for personalized client experiences
  • Build and advance the intelligence layer of personalization
  • Enable the organization to understand clients
  • Detect meaningful signals from client data
  • Determine relevance and value of insights
  • Make insights available for action across the organization
  • Report directly to the Managing Director of Analytics & Information Executive
  • Create connected capability across the organization

What you'll need

  • Experience leading data and analytics teams
  • Expertise in personalization technologies and strategies
  • Strong analytical and strategic capabilities
  • Executive-level communication skills
  • Ability to translate data insights into actionable business strategies
  • Experience reporting to senior management

About the Company

BA

Bank of America