IN

Head of Customer Success - Start Up - NYC

Manhattan, New York City
On-site
Full-time
No salary posted4 days ago
Employment type
Full-time · On-site
Posted
November 10, 2026

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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HEAD OF CUSTOMER SUCCESS — NYC START-UP We're looking for a Head of Customer Success who has already built, scaled and improved a CS function — and now wants genuine ownership. If you've spent the last few years leading post-sales in a high-growth SaaS usage-based business, this could be the one. This isn't a role for someone who wants to inherit a mature CS organisation and maintain the status quo. The business is growing extremely quickly: thousands of clients, millions of users and a huge v…

This role is based in Manhattan, New York City. Initi8 Recruitment is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

About the Company

IN

Initi8 Recruitment