ST
Editor, Agent Experience
New York City, New York
On-site
Full-time
$100K – $170K USD
6 days ago- Employment type
- Full-time · On-site
- Posted
- November 8, 2026
- Salary range
- $100,000–$170,000 USD per year
Hiring confidence: Some gaps · 67/100
Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored
Job Overview
This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
About the role STLabs is hiring someone to own how our agent comes across to the people it helps. The agent resolves IT and HR requests in Slack and email for employees who are often stuck or irritated; whether it feels competent, calm and helpful in those moments is the job. You own the agent's voice and the standard for a good interaction. Engineers build the models, prompts and evaluation tooling; you decide what they aim at and show them, with examples, when they miss. What you will do Writ…
This role is based in New York City, New York. Standard Template Labs is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
About the Company
ST
Standard Template Labs
Transparent employer