AV
Customer Success Manager
Los Angeles, Los Angeles County
On-site
Full-time
$83K – $125K USD
1 weeks ago- Employment type
- Full-time · On-site
- Posted
- November 7, 2026
- Salary range
- $83,000–$125,000 USD per year
Hiring confidence: Some gaps · 62/100
Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored
Job Overview
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The Customer Success Manager (CSM) is responsible for helping customers achieve measurable business outcomes through the successful adoption and ongoing value realization of AvePoint solutions. As a trusted advisor, you will develop a deep understanding of your customers' business goals, technology environment, and priorities, then translate those needs into actionable success plans. You will partner closely with Sales, Renewals, Technical Support, Services, and other internal teams to drive ad…
This role is based in Los Angeles, Los Angeles County. AvePoint is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
What you'll do
- Help customers achieve measurable business outcomes
- Drive successful adoption of AvePoint solutions
- Develop understanding of customers' business goals and priorities
- Create and execute actionable success plans
- Serve as trusted advisor to customers
- Partner with Sales, Renewals, Technical Support, and Services teams
- Drive value realization for customers
- Manage customer relationships and renewals
What you'll need
- Proven Customer Success Manager or Account Manager experience
- Understanding of SaaS business models
- Strong communication and interpersonal skills
- Ability to translate customer needs into success plans
- Experience with CRM and account management tools
- Knowledge of Microsoft technologies preferred
- Ability to work cross-functionally
About the Company
AV