NE

Customer Service Representative - Order Management & Escalations

Austin, Travis County
On-site
Contract
No salary posted2 days ago
Employment type
Contract · On-site
Posted
November 12, 2026

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Job Description Customer Service Representative, Order Management & Escalations (Contract) Remote, Austin TX area | Monday–Friday, 10:30 AM–7:30 PM CT New Iron is hiring a Customer Service Representative for a global semiconductor equipment manufacturer. You'll be the main point of contact for customers on parts agreements, on-demand service, and labor dispatch. That means owning escalations, driving proactive order management, and helping improve how the team operates. What you'll do Manage cu…

This role is based in Austin, Travis County. New Iron is hiring for this contract position through Jobily, where you can check how well your resume matches the posting before you apply.

About the Company

NE

New Iron