JP
Customer Experience Strategy Manager - Vice President
Chelsea and Clinton, Manhattan
On-site
Full-time
No salary postedYesterday- Employment type
- Full-time · On-site
- Posted
- November 13, 2026
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
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Help shape experiences that customers remember for the right reasons. In this role, you will turn customer insights into practical changes that reduce friction, improve outcomes, and strengthen long-term loyalty. Job Summary As a Customer Experience Strategy Manager , you lead initiatives that improve the end-to-end customer experience across partner card servicing. You use customer feedback, journey insights, and performance data to identify pain points, design solutions, and drive implementat…
This role is based in Chelsea and Clinton, Manhattan. JPMorgan Chase Bank, N.A. is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
About the Company
JP