AX

Consumer Customer Operations Analyst - Tier 2

San Diego, San Diego County
On-site
Full-time
$44K – $52K USD
Yesterday
Employment type
Full-time · On-site
Posted
November 6, 2026
Salary range
$43,680–$52,000 USD per year

Hiring confidence: Some gaps · 67/100

Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Axos Bank Target Range: $21.00/Hr. - $25.00/Hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. This is a commission eligible role. About This Job Advanced Tier 1 / emerging Tier 2 support with deeper product knowledge and growing case ownership for non‑routine problems. Critical customer-facing position and is the primary contact for selected clients. Demonstrates effective leadership and collabora…

This role is based in San Diego, San Diego County. Axos Bank is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

What you'll do

  • Provide advanced tier support for customer issues
  • Own and manage non-routine problem cases
  • Serve as primary contact for selected clients
  • Demonstrate effective leadership
  • Collaborate with team members
  • Support customer operations for Axos Bank

What you'll need

  • Advanced Tier 1 support experience or equivalent
  • Deeper product knowledge
  • Ability to handle non-routine problems
  • Customer-facing capability
  • Leadership and collaboration skills

About the Company

AX

Axos Bank

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