KP

Associate Director, Senior Service Designer (GenAI Experience)

Philadelphia, Philadelphia County
On-site
Full-time
No salary postedYesterday
Employment type
Full-time · On-site
Posted
November 6, 2026
NOC code
21231 — Software engineers and designers

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work fo…

This role is based in Philadelphia, Philadelphia County. The Canadian NOC code for this position is 21231 — Software engineers and designers. KPMG is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

What you'll do

  • Design GenAI-enhanced service experiences
  • Lead service design initiatives for clients
  • Mentor and guide design teams
  • Drive innovation in service delivery
  • Collaborate with advisory and audit/tax teams
  • Deliver results for clients across key industries
  • Contribute to KPMG's growth and culture

What you'll need

  • Extensive experience in service design
  • Demonstrated expertise in GenAI technologies
  • Senior-level design background
  • Leadership capability
  • Experience in professional services or advisory
  • Strong portfolio of design work

About the Company

KP

KPMG